FAQs

Foyers Lodge is a small, family owned and managed boutique hotel in the Scottish Highlands. Owners Anna & Phil live on site and along with their small team look forward to looking after you. 

Please find below a number of topics you may have questions about which are not covered in our terms. Our full terms including our cancellation policies are available here

Access
The front door to the lodge is closed at 23:00. We do not have a night porter and guests will not be provided with a key for the front door. If you require a 24/7 service, a larger hotel in Inverness may be more suitable for your needs.

The Executive Suite, located at the rear of the property, has a separate entrance for which guests will be provided with their own key and may come and go at any time.

Accessibility 
All our guest bedrooms are located on the first floor and are accessed via a staircase, there is no lift. Many of the doorways throughout the building are not wide enough for wheelchair access and therefore Foyers Lodge is not accessible.

The Executive Suite is located on the ground floor and could be suitable for some with limited mobility, however, it is not accessible.

Air Conditioning
There is no air conditioning at Foyers Lodge. Windows in the guest bedrooms can be opened for fresh air and on the rare few nights of the year it may be required, we can provide a fan on request.

Availability
You can make your reservation by clicking ‘Book Your Stay’. There is a minimum 2 night stay policy in place however, occasionally single night stays are available. Please use the calendar to enter your required dates, if a single night is available you’ll be able to book it online, we cannot offer them by request. A non-refundable deposit of 15% of the reservation total will be charged at the time of booking. Payment of the balance will be taken at check-out.

All our rooms, including The Executive Suite, have a maximum capacity of two adults, rates include breakfast. We do not have fold away beds or any interconnecting rooms.

We accept bookings for groups of up to 4 adults.

Please ensure you book the correct room for your requirements, they are not allocated. Full details are available for each room including the amenities, views available and the size in square metres here

If no availability is showing, we’ll either be fully booked or closed. We work an 11 day on, 3 day off schedule throughout the year to ensure our team have a fair work/life balance, as such, we’re closed every other Monday/Tuesday/Wednesday night.

We operate a waiting list, so if you have specific dates you’d like to stay which are showing as fully booked, please e-mail us at reservations@foyerslodge.co.uk with your request and we’ll contact you if we get a cancellation.

Children
Foyers Lodge is a peaceful place for grown-ups to relax and unwind. We do not accommodate infants or children under the age of 18.

Communications
Free Wi-Fi internet access is available throughout the lodge. Please remember that we’re located in a remote Highland setting so upload/download speeds may not be as fast as you’re accustomed to and inclement weather can occasionally affect service. If internet access is essential during your stay you may wish to seek accommodation in Inverness as we cannot fully guarantee strong connections at all times.

There are no landline telephones in the guest rooms.

Electric Cars
We have two EV charge points available to our guests for overnight charging.

Food & Drink
Please click here for details of our food and drink offering.

We offer vegetarian and vegan dishes as well as gluten and dairy free options. Please let us know if you have any specific allergies. You will find our sample menus here

We ask that guests dine with us on at least one occasion during their stay. Following confirmation of your booking you’ll be asked which night/s and at what time you’d like to eat. Please note, any tables unclaimed by resident guests will be made available to non-residents two weeks in advance of the arrival date.

The Drawing Room bar is open from 16:00 – 23:00 with last orders called at 22:30

Fridges
There are no individual fridges in guest rooms. Fresh milk for tea and coffee is available from a small fridge in the Sitting Room. Unfortunately we cannot put guest items in our kitchen fridges/freezers for health & safety/food hygiene reasons.

Getting to Foyers Lodge
You will find full details on how to find us here

Heating
The guest rooms are heated by room radiators which can be thermostatically controlled by guests to ensure a comfortable ambient temperature.

Housekeeping
Rooms are serviced daily and will be attended to whilst you are out during the day (before 3pm). There are ‘do not disturb’ and ‘please make up the room’ signs available for your use.

Laundry
We do not provide laundry services.

Lunch
We have a selection of cold meats and cheeses as well as a variety of other treats - including Chef Vanessa’s homemade bread - available for picnic lunches. We’ll be delighted to prepare a basket for you to enjoy in the garden or a bespoke picnic backpack you can take with you on your day out (there are picnic stop suggestions in our hand written walking guides). Drinks are also available to take away from the bar.

Service Charge
No service charges are added to bills. Gratuities are at the customers’ discretion.

Things to do
There are ideas for a whole variety of activities in the locality here